Friendly and professional bar service and reception. Great wait staff, housekeeping, and management. Room service is average. Booking process is sufficient. Concierge service is average. Recreation staff is ok.
Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.
Great and affordable breakfast.
"Room is all right"
Rooms are clean with great views and decent beds, but overall just okay. Insufficient A/C in small, badly maintained rooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.
"Fairly good value for money"
Fairly good value for money. Fair breakfast prices. Internet is affordable. Food is a bit overpriced.
"More comfort would be nice"
Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.
"Amenities are not the best"
Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture. Good meeting & event facilities. Handicap accessible facilities are all right.
"Complaints about WiFi"
Wifi quality could be improved. Internet is affordable.