Great, friendly wait staff and housekeeping. Well-managed with a nice reception and professional service, particularly at the bar. Room service is average. Booking process is sufficient. Concierge service is average. Recreation staff is nice. Shuttle service can be an issue.
Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.
Decent, clean rooms with okay beds and great views. Small, badly maintained rooms with poor minibars. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.
"Regular internet service"
Expensive but decent WiFi. Wifi quality could be improved.
"Fairly good value for money"
Fairly good value for money. Relatively high internet cost. Food is a bit overpriced.
Beds are decent and generally comfortable. Small rooms and bathrooms, with insufficient A/C and too much noise.
"Amenities are not the best"
Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture. Good meeting & event facilities. Handicap accessible facilities are all right.
"Pool should be renewed"
Pool in need of cleaning.