Great location. Accessible by car, but parking is costly. Close to business sites. Near downtown with great sightseeing and shopping. Near public transport, airport, and train station. Restaurants & bars in the area are ok.
Welcoming service and reception and housekeeping are alright. Restaurant service, general service professionalism and management levels are average. Room service is perfect. Booking process should be better organized. Recreation staff is nice.
Moderately clean pool area.
"Breakfast is average"
Breakfast is decent but expensive.
"Room is all right"
Rooms are large and clean enough, with great views. Uncomfortable beds and old, poorly maintained rooms. Small rooms and poorly cleaned bathrooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.
So-so bar with mediocre drinks. Beverages could be cheaper.
Rooms and pool are acceptably clean. The bathrooms and dining area need some cleaning. Moderately clean hotel facilities.
"Food is all right"
Snacks and dining are okay. Pricey food and unpopular desserts. Dining area could have been cleaner.
"Wellness & sports facilities could be improved"
Below average sauna and wellness facilities. Fitness area can be optimized.
"Vibe is not too good"
Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is ok. Hotel is relatively luxurious. Great for a wellness holiday. Luxury hotel. Good for business people.
"Complaints about WiFi"
Wifi quality could be improved. Free internet.
"Value for money could be better"
Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.