Great location. Accessible by car, but parking is costly. Close to business sites. Near public transport, airport, and train station. Good shopping and sightseeing. Restaurants & bars in the area are ok.
Welcoming service and reception and housekeeping are alright. Restaurant service, general service professionalism and management levels are average. Room service is perfect. Booking process should be better organized. Recreation staff is ok.
"Breakfast is average"
Breakfast is decent but expensive.
"Room is all right"
Rooms are decently-clean, but maintenance is neglected with poor TV's and furnishings. Spacious but old rooms, great views, and insufficient A/C. Small rooms and poorly cleaned bathrooms. Decent beds and minibars. Shower can be a problem.
Bathrooms, dining area untidy; rooms relatively untidy.
Alright but spendy bar. Alcoholic drinks are not the best.
"Food is all right"
Dining disappointed some guests in quality and price. Complaints about restaurant cleanliness, sides, and desserts. Snacks are ok.
"Sufficient wellness & sports facilities"
Fitness area is subpar but wellness area/options are acceptable. Sauna is ok.
"Vibe is not too good"
Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok. Great for a wellness holiday. Luxury hotel. Good for business people.
"Complaints about WiFi"
Wifi quality could be improved.
"Value for money could be better"
Value for money could be better. Pricey breakfast and dining. Beverages could be cheaper.