Good location, close to public transport. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping.
Reception and restaurant service are professional and friendly. Housekeeping and management are lacking. Great valet service. Recreation staff is nice. Concierge service is average. Room service could have been improved. Hotel security can be an issue.
"Room is all right"
Large, reasonably clean rooms and comfortable beds. Rooms are old and poorly-maintained, although views are OK. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.
Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities. Wellness & sports facilities could use better cleaning.
"Regular internet service"
WiFi is good value. Wifi quality could be improved.
"Food is all right"
Reasonable dining experience and good menu, but somewhat expensive. Untasty beef dishes & steak.
Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Hotel is relatively luxurious. Good casino hotel. Good for business people. Great for a wellness holiday.
"Value for money could be better"
Value for money could be better. Pricey breakfast and dining. Free internet.
"Breakfast can be improved"
Some complaints about quality and price of breakfast.