Restaurant service is friendly and professional. Reception and bar service are as expected. Housekeeping and management are lacking. Room service is average. Good shuttle service. Booking process should be better organized. Valet service is ok. Great concierge service. Recreation staff is ok.
"Bar is awesome"
Bar is awesome. Bar service is acceptable.
Clean hotel facilities. Very clean rooms and decently clean pool. Bathroom needs cleaning. Wellness & sports facilities could use better cleaning.
Great hotel grounds and buildings. Generally old facilities, although conference area was good. Elevator in need of updating. Beautiful architecture.
Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping.
"Food is all right"
Restaurant is expensive with an average dining experience. Nice menu with delicious desserts.
"Room is all right"
The rooms are average sized, but are clean and have excellent views. Poorly-maintained rooms with low rated beds, furniture, and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower was ok.
"Regular internet service"
WiFi is good value. Wifi quality could be improved.
"Breakfast is average"
Breakfast is decent but expensive.
"Sufficient wellness & sports facilities"
Sufficient wellness & sports facilities. Good fitness area. Wellness & sports facilities could use better cleaning.
"More comfort would be nice"
Poor comfort, small bathrooms, and inadequate A/C and beds. Average noise and size.
"Value for money could be better"
Value for money could be better. Pricey breakfast and dining. Free internet.