Efficient, cheerful service, particularly at the restaurant, and good reception. Management is alright, but housekeeping is not great. Room service is average. Valet service is ok. Shuttle service is ok. Booking process should be better organized. Great concierge service. Recreation staff is ok. Bar service is acceptable.
Clean hotel facilities. Very clean rooms and decently clean pool. Bathroom needs cleaning. Wellness & sports facilities could use better cleaning.
Good pool, acceptably clean.
Great location. Accessible by car, but parking is costly. Near enough to the city centre, with great sightseeing, shopping, and dining.
Restaurant is expensive with an average dining experience. Nice menu with delicious desserts.
"Room is all right"
Clean, decently-sized rooms with average beds and lovely views. Inadequate minibars in older, poorly-maintained rooms. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes.
"Breakfast is average"
Breakfast is decent but expensive.
"Regular internet service"
WiFi is good value. Wifi quality could be improved.
Mediocre comfort, room sizes and beds. Small bathrooms and inadequate A/C.
"Sufficient wellness & sports facilities"
Average wellness and fitness area. Wellness & sports facilities could use better cleaning.
"Value for money could be better"
Value for money could be better. Pricey breakfast and dining. Free internet.