Reception friendly and relatively professional, with great restaurant service. Housekeeping and management are lacking. Valet service is ok. Booking process should be better organized. Room service is average. Good shuttle service. Great concierge service. Recreation staff is ok. Bar service is acceptable.
Clean hotel facilities. Very clean rooms and decently clean pool. Bathroom needs cleaning. Wellness & sports facilities could use better cleaning.
"Bar is awesome"
Bar is awesome. Bar service is acceptable.
Great buildings with nice entrance area and conference rooms. Elevator in need of updating. Hotel grounds are pleasant, but facilities are outdated. Beautiful architecture.
Great location. Accessible by car, but parking is costly. Centrally located, near restaurants, bars, and shopping.
"Food is all right"
Dining disappointed some guests in quality and price. Great desserts & fruits.
"Breakfast is average"
Breakfast is decent but expensive.
"Room is all right"
The rooms are average sized, but are clean and have excellent views. Poorly-maintained rooms with low rated beds, furniture, and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower was ok.
"Regular internet service"
WiFi is decent and okay-priced. Wifi quality could be improved.
"Sufficient wellness & sports facilities"
Sufficient wellness & sports facilities. Good fitness area. Wellness & sports facilities could use better cleaning.
"More comfort would be nice"
Poor comfort, small bathrooms, and inadequate A/C and beds. Average noise and size.
"Value for money could be better"
Value for money could be better. Pricey breakfast and dining. Internet is affordable.