Friendly, fairly professional service, with an OK reception and particularly good bar service. Housekeeping and management are lacking. Good restaurant service. Valet service is ok. Booking process should be better organized. Good shuttle service. Great concierge service. Recreation staff is ok.
"Bar is awesome"
Bar is awesome. Good bar service.
Good location, close to public transport. Accessible by car, but parking is costly. Near enough to the city centre, with great sightseeing, shopping, and dining.
Great buildings with nice entrance area and conference rooms. Great grounds with decent facilities. Elevator in need of updating. Beautiful architecture.
Rooms and pool are acceptably clean. Clean hotel facilities. Bathroom needs cleaning. Wellness & sports facilities could use better cleaning.
Moderately clean pool area.
"Food is all right"
Dining disappointed some guests in quality and price. Nice menu with delicious desserts.
"Regular internet service"
WiFi is good value. Wifi quality could be improved.
"Room is all right"
Rooms amply-sized and moderately tidy with excellent views. Poorly-maintained rooms with low rated beds, furniture, and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower was ok.
"Breakfast is average"
Breakfast is decent but expensive.
Rooms are reasonably comfortable and very quiet. Small bathrooms, uncomfortable beds, and inadequate A/C.
"Value for money could be better"
Value for money could be better. Pricey breakfast and dining. Free internet.
"Wellness & sports facilities could be improved"
Wellness & sports facilities could use better cleaning. Average fitness area.