Friendly, excellent service in bar and restaurant. Service efficiency and reception are OK, but management are lacking. Room service is perfect. Booking process should be better organized. Valet service is ok. Good shuttle service. Housekeeping can be a problem. Great concierge service. Recreation staff is ok.
"Bar is awesome"
Bar is awesome. Good bar service.
Clean pool area.
Clean hotel facilities. Pool surroundings and rooms are immaculate. Bathroom needs cleaning. Wellness & sports facilities could use better cleaning.
Good location, close to public transport. Accessible by car, but parking is costly. Reasonably central, with shopping somewhat close by. Good restaurants & bars in the area.
Great buildings with nice entrance area and conference rooms. Great grounds with decent facilities. Beautiful architecture. Elevator in need of updating.
"Regular internet service"
WiFi is good value. Wifi quality could be improved.
"Food is all right"
Dining disappointed some guests in quality and price. Nice menu with delicious desserts.
"Room is all right"
The rooms are average sized, but are clean and have excellent views. Poorly-maintained rooms with low rated beds, furniture, and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower was ok.
"Breakfast is average"
Breakfast is decent but expensive.
Rooms are reasonably comfortable and very quiet. Small bathrooms, uncomfortable beds, and inadequate A/C.
"Fairly good value for money"
Fairly good value for money. Pricey breakfast and dining. Free internet.
"Wellness & sports facilities could be improved"
Wellness & sports facilities could use better cleaning. Good fitness area.