Great location. Not great access by car, with poorly rated parking. Good shopping and sightseeing.
Service staff are friendly and bar service is great, but housekeeping isn't as impressive. General service, restaurant service and reception are decent. Room service is perfect.
Food is great, especially the desserts. Guests complain about the dining, with a poor menu and high prices.
"Breakfast is average"
Breakfast is decent but expensive.
"More comfort would be nice"
Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.
"Amenities are not the best"
Generally old facilities, although conference area was good. Entrance area is ok. Elevator in need of updating. Architecture not so nice.
"Room needs to be improved"
Poorly-maintained and cleaned rooms with decent beds. Old, small rooms and bathrooms, but great views. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.
"Value for money could be better"
Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.
"Complaints about WiFi"
Wifi quality could be improved. Relatively high internet cost.
"Pool should be renewed"
Pool should be renewed.
"Could use a good cleaning"
Rooms could be cleaner. Hotel facilities could use a good clean.