Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.
Professional, friendly service, especially at the bar. Bad service from reception and mediocre waitstaff. Housekeeping can be a problem. Room service is perfect.
Menu is excellent with tasty food. Expensive food with low rated side dishes.
"Breakfast is average"
Breakfast is decent but expensive.
"Room needs to be improved"
Outdated, rooms with poor cleanliness and maintenance. Rooms are small, bathrooms too, but the views are good. Complaints about the furniture, TVs, A/C, and beds. Shower can be a problem.
"Amenities are not the best"
Older facilities and unpleasant entrance area. Good meeting & event facilities. Elevator in need of updating. Architecture not so nice.
"Pool should be renewed"
Pool should be renewed.
"More comfort would be nice"
Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.
"Complaints about WiFi"
Wifi quality could be improved. Relatively high internet cost.
"Vibe is not too good"
Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Luxurious Hotel. Good for business people. Good choice for a city trip.
"Value for money could be better"
Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.