"Service is adequate"
Unprofessional service, with poor housekeeping and reception. Service is generally friendly, although bar service is poor.
"Breakfast is average"
Breakfast is average.
"Food could be better"
Overall dining experience is great, though food is unfortunately lacking. Poor menu, especially in side dishes. Bad desserts & fruits.
"More comfort would be nice"
Rooms with complaints about size, comfort, and A/C. Quiet rooms and beds are alright.
"Pool should be renewed"
Pool in need of cleaning.
"Bar could improve"
Poor bar with subpar drinks. The bar needs better service.
"Amenities are not the best"
Facilities in need of refurbishment.
"Room needs to be improved"
Small, outdated rooms with okay beds but cleanliness issues. Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Shower can be a problem.
"Vibe is not too good"
Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.
"Could use a good cleaning"
Problems with cleanliness in rooms, bathrooms, and pool area.
"Wellness & sports facilities could be improved"
Wellness & sports facilities could be improved.
"Complaints about WiFi"
Wifi quality could be improved.