Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to the train station and the airport.
Efficient, friendly service with a nice reception. Decent waitstaff and management. Room service is average. Average bar service and housekeeping. Great concierge service. Booking process should be better organized. Recreation staff is nice. Valet service is ok. Tour guide could be nicer.
Great and affordable breakfast.
"Room is all right"
Decent, spacious rooms with comfy beds and excellent views. Ill-maintained, older rooms with poorly reviewed balconies. Guests complained about kitchenettes, minibars, TV's, and A/C. Bathrooms are large but with substandard cleaning. Shower can be a problem.
"Wellness & sports facilities could be improved"
Wellness & sports facilities could use better cleaning. Average fitness area. Sauna not so nice.
"Complaints about WiFi"
Wifi quality could be improved. Internet is affordable.