5.8

"Service is adequate"

Guests complain about the professionalism of the staff and management. Service is friendly enough, with acceptable reception staff.

2.6

"Breakfast can be improved"

Breakfast can be improved.

2.6

"Complaints about WiFi"

Complaints about WiFi.

1.8

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Problems with bathroom cleanliness, furnishing, and kitchenettes. Guests don't like the TVs, minibars, or A/C in the small rooms. Shower can be a problem.

1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive.

1.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

0.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

0.7

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

0.0

"Food could be better"

Food could be better.