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2-11-5 Shimoyamate St, 650-0011, Kobe-shi, Japan

Review Score

Based on 2507 reviews

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8.1

Wellness Area

10.0

13 reviews

Location

9.5

773 reviews

Cleanliness

8.6

224 reviews

Service

8.0

331 reviews

WiFi

7.0

25 reviews

Room

6.1

801 reviews

Comfort

5.5

488 reviews

Breakfast

4.1

114 reviews

100% Verified Real Reviews

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10.0

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Good accessibility by car. Decent, but pricey, parking.

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8.6

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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8.0

"Fantastic service"

Friendly and professional staff, and great laundry service. Good reception and housekeeping. Booking process is sufficient.

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7.0

"Good internet service"

Average wifi quality.

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6.1

"Room is all right"

Rooms clean and decently-sized with great beds and alright furniture. Small rooms and poorly cleaned bathrooms. Old, inadequately maintained rooms with poor minibars and A/C. Shower was ok.

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5.5

"Comfortable"

Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and deficient A/C.

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4.1

"Breakfast can be improved"

Breakfast can be improved.

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9.6

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great. Close to public transport.

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8.9

"Clean"

Clean rooms.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.5

"Room is all right"

Great beds in clean and decently sized rooms. Acceptable rooms with small bathrooms. Shower was ok.

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5.9

"Comfortable"

Room size and comfort are OK, but beds are great. A bit too noisy and some complaints about the size of the bathrooms.

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4.1

"Breakfast can be improved"

Breakfast can be improved.

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9.5

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

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8.5

"Clean"

Clean rooms.

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7.8

"Fantastic service"

Nice reception with friendly service and standard housekeeping.

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5.6

"Room is all right"

Tidy rooms with excellent beds. Rooms and bathrooms are small.

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4.6

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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3.8

"Breakfast can be improved"

Breakfast can be improved.

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9.5

"Great location"

Great location near lots of shopping. Train station is close.

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8.3

"Clean"

Clean rooms.

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7.9

"Fantastic service"

Friendly service and great reception.

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5.6

"Room is all right"

Tidy rooms with excellent beds. Small rooms, inadequate A/C, and poor bathrooms.

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5.1

"Comfortable"

Relatively comfortable, with good beds. Small, noisy rooms with poor A/C.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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9.7

"Great location"

Great location with good access by car. Close to shopping and the train.

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8.9

"Clean"

Clean rooms.

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8.1

"Fantastic service"

Great, friendly housekeeping.

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6.6

"Room is all right"

Clean, moderately-sized rooms with great beds but poor bathrooms.

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5.7

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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