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2-11-5 Shimoyamate St, 650-0011, Kobe-shi, Japan

Review Score

Based on 2049 reviews

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8.2

Location

9.5

711 reviews

Cleanliness

8.5

213 reviews

Service

8.0

309 reviews

WiFi

6.1

21 reviews

Room

6.1

736 reviews

Comfort

5.3

437 reviews

Breakfast

4.2

111 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Accessible by car, but parking is costly.

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8.5

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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8.0

"Fantastic service"

Friendly service, especially good laundry service. Professional service and good reception, but so-so housekeeping. Booking process is sufficient.

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6.1

"Regular internet service"

Average wifi quality.

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6.1

"Room is all right"

Acceptably maintained rooms with okay furniture. Small rooms and badly rated minibars. Clean rooms with lovely views, great beds, yet poor A/C. Small rooms and poorly cleaned bathrooms. Shower was ok.

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5.3

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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4.2

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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9.6

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great. Close to public transport and the train.

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8.8

"Clean"

Clean rooms.

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8.3

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Relatively modern hotel. Pleasant entrance area.

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6.5

"Room is all right"

Decent rooms with average furniture. Cramped but clean rooms with cozy beds. Acceptable rooms with small bathrooms. Shower was ok.

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5.5

"Comfortable"

Great beds in a somewhat comfortable room, though room and bathroom size is lacking.

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4.1

"Breakfast can be improved"

Breakfast can be improved.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.4

"Clean"

Clean rooms.

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7.8

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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5.7

"Room is all right"

Small, clean, adequate rooms with great beds. Acceptable rooms with small bathrooms.

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4.5

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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3.9

"Breakfast can be improved"

Breakfast can be improved.

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9.3

"Great location"

Great location near lots of shopping. Train station is close.

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8.2

"Clean"

Clean rooms.

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7.8

"Fantastic service"

Friendly service and great reception.

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5.7

"Room is all right"

Rooms and bathrooms are alright. Clean, but small, rooms, great beds, and inadequate A/C.

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5.0

"Comfortable"

Relatively comfortable, with good beds. Small, noisy rooms with poor A/C.

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4.2

"Breakfast can be improved"

Breakfast can be improved.

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9.7

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.8

"Clean"

Clean rooms.

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8.0

"Fantastic service"

Service is friendly, but so-so housekeeping.

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6.5

"Food is all right"

Food is all right.

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6.3

"Room is all right"

Rooms and bathrooms are alright. Cramped but clean rooms with cozy beds.

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5.6

"Comfortable"

Smaller, noisy rooms but comfortable beds.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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