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2-11-5 Shimoyamate St, 650-0011, Kobe-shi, Japan

Review Score

Based on 1813 reviews

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8.1

Location

9.6

673 reviews

Wellness Area

9.5

18 reviews

Cleanliness

8.4

191 reviews

Vibe

8.0

143 reviews

Service

8.0

310 reviews

Food

6.8

141 reviews

Room

6.3

684 reviews

Comfort

5.5

402 reviews

Breakfast

4.3

114 reviews

WiFi

4.3

20 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Good accessibility by car. Decent, but pricey, parking.

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9.5

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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8.4

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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8.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Relatively modern hotel. Stylish hotel. Pleasant entrance area. Luxurious Hotel. Good for traveling with friends. Good for business people. Good choice for a city trip.

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8.0

"Fantastic service"

Friendly and professional staff, and great laundry service. Housekeeping is satisfactory. Booking process is sufficient.

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6.8

"Food is all right"

Poor menus and okay food. Delicious beef dishes & steak. Side dishes are all right.

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6.3

"Room is all right"

Adequate room age and A/C. Medium sized, clean rooms with lovely views and comfortable beds. Mediocre sized, poorly cleaned bathrooms. Okay furniture and poor minibars in badly maintained rooms. Shower was ok.

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5.5

"Comfortable"

Relatively comfortable, with good beds. Adequate room size and A/C. Some rooms are noisy, and bathrooms are so-so.

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4.3

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location with good access by car. Centrally located, near restaurants, bars, and shopping. Close to public transport and the train.

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8.6

"Clean"

Clean rooms.

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8.1

"Awesome vibe"

Awesome vibe. Pleasant entrance area. Relatively modern hotel.

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7.9

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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6.8

"Food is all right"

Food is all right.

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6.5

"Room is all right"

Room and bathroom sized adequately. Rooms are spotless with comfy beds. Shower was ok.

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5.6

"Comfortable"

Room size and comfort are OK, but beds are great. Some rooms are noisy, and bathrooms are so-so.

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4.2

"Breakfast can be improved"

Breakfast can be improved.

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9.6

"Great location"

Great location with good access by car. Close to public transport and the train. Shopping, restaurants and bars in the area are great.

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8.4

"Clean"

Clean hotel facilities. Clean rooms.

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8.0

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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6.5

"Room is all right"

Rooms are average and bathrooms roomy enough. Great beds and clean, though small and poorly maintained, rooms. Shower was ok.

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5.2

"Comfortable"

Reasonably comfortable rooms, and okay bathroom size. Great beds in small, noisy rooms.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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9.5

"Great location"

Great location near lots of shopping. Close to public transport and the train.

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8.2

"Clean"

Clean rooms.

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8.0

"Awesome vibe"

Awesome vibe.

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7.7

"Fantastic service"

Friendly service and great reception.

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5.8

"Room is all right"

Average room and relatively good A/C. Clean rooms and great beds, but small with deficient bathrooms.

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5.3

"Comfortable"

Reasonable comfort and decent A/C. Great beds in small, noisy rooms.

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4.3

"Breakfast can be improved"

Breakfast can be improved.

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9.7

"Great location"

Great location with good access by car. Close to shopping and the train.

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8.7

"Clean"

Clean rooms.

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8.1

"Fantastic service"

Service is friendly, but so-so housekeeping.

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6.8

"Food is all right"

Food is all right.

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6.5

"Room is all right"

Clean, moderately-sized rooms with great beds but poor bathrooms.

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5.6

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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