Arriving on Réunion Island and needing a reliable way to get from Roland Garros Airport to your hotel in Saint Gilles? This private airport transfer service, offered by MyChauffeur.re, promises a hassle-free start to your trip—assuming everything goes smoothly. It’s an option that balances convenience with a touch of local sophistication, perfect for travelers who value comfort and straightforward logistics.
What we like about this service is its real-time flight tracking, which helps ensure your driver is waiting regardless of delays, and its easy booking process through a smartphone app. On the flip side, reviews remind us that sometimes things can go wrong—like no-show drivers or language barriers.
Still, for most visitors, this service suits those looking for an efficient, private transfer without the fuss of rental cars or crowded shuttles. If you’re arriving after a long flight and want to start your vacation stress-free, this could fit the bill.
Key Points
- Convenient booking with a smartphone app and instant confirmation
- Real-time flight tracking to accommodate delays
- Private, group-oriented service ideal for up to 4 travelers
- Variable reviews highlight reliability issues but mostly positive experiences
- Flexible return booking with the driver
- Price of approximately $113.63 per group offers straightforward value for a private transfer
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- Key Points
- Detailed Breakdown of the Experience
- Booking and Confirmation Process
- Meeting Point and Duration
- Vehicle Fleet and Comfort
- Return and Flexibility
- Cost and Value
- What Travelers Are Saying
- Reliability and Customer Service
- Who Is This Transfer Best For?
- Final Thoughts
- FAQ
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Detailed Breakdown of the Experience
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Booking and Confirmation Process
We appreciate the simplicity of the booking system. The service is centered around a mobile ticket, making it easy to reserve your transfer in advance—often around 31 days before your flight. You’ll provide your flight number, allowing the system to track your arrival in real time. This means your driver will be waiting for you, even if your flight is delayed—a small but significant advantage for those on tight schedules or with connecting flights.
The instant confirmation feature adds peace of mind, especially since you’ll receive all the details on your smartphone. For travelers who prefer digital documentation over paper tickets, this is a best-practice approach, streamlining the initial phase of your trip.
Meeting Point and Duration
Your pickup point is clearly defined at Roland Garros Airport, on 74 Av. Roland Garros, Sainte-Marie. From there, the drive to Saint Gilles takes roughly 45 minutes to an hour, depending on traffic. This is a typical transfer time for this route, and you’ll want to account for possible delays during peak hours or if the airport is busy.
The duration is fairly predictable, but always good to have a buffer, especially if you’re on a tight schedule or catching a flight out. Since the service operates from early morning to early evening (6:00 AM to 8:00 PM), it covers most arrival times comfortably.
Vehicle Fleet and Comfort
While the specifics of the fleet aren’t detailed, it’s safe to assume that MyChauffeur.re maintains a dedicated fleet of vehicles, optimized for comfort and reliability. Given the private nature of the service, you can expect a clean, comfortable ride. This is particularly valuable after a long flight where you just want to relax and enjoy your first moments on the island.
Return and Flexibility
One of the features we like is the ability to book your return trip directly with the driver. This flexibility ensures you don’t need to worry about last-minute arrangements or finding a new service on your way back. Just coordinate with your driver, and you’re all set.
You can also read our reviews of more tours and experiences in Reunion Island
Cost and Value
At $113.63 for up to four people, the price is quite reasonable, especially considering the convenience of a private, door-to-door service. When compared to taxi fares or shuttle services that might be less reliable, this offers a predictable expense and peace of mind.
What Travelers Are Saying
The reviews offer a balanced picture. A glowing review from Richard_S notes, “Even though the plane was delayed… the driver was still there waiting,” which underscores the value of the flight tracking system. Conversely, the two negative reviews warn about the possibility of no-shows or miscommunication—one traveler waited two hours without contact, and another was taken to the wrong hotel after a delay.
The language barrier was also highlighted, with one reviewer mentioning that the driver didn’t speak English, and the traveler didn’t speak French. This suggests that travelers should consider basic French phrases or prepare for potential communication challenges.
Reliability and Customer Service
The cancellation policy is straightforward: free cancellation up to 24 hours before your scheduled pick-up. This gives some flexibility if your plans change, but you’ll want to ensure you cancel early enough to avoid losing your fee.
The reviews, especially the mixed ones, remind us that while many travelers find this service convenient and reliable, there’s a chance of miscommunication or logistical hiccups. If you’re highly dependent on punctuality or don’t speak French, it’s worth considering these factors.
Who Is This Transfer Best For?

This service is ideal for families or small groups (up to four people) who want a private, door-to-door transfer without the hassle of renting a car or dealing with public transportation. It’s perfect if you value time-saving, reliability, and comfort, especially after a long flight.
It’s also suited for travelers who are arriving during business hours, from early morning to early evening, and are comfortable using a smartphone app. If you’re traveling with heavy luggage, this direct service minimizes your steps and avoids the confusion often associated with taxis or shared shuttles.
However, those on a tight budget or looking for the absolute cheapest option might want to compare this with local taxis or shuttle services—they may be cheaper but less predictable, especially if language barriers or delays occur.
Final Thoughts

This airport transfer service from MyChauffeur.re offers a convenient and private solution for traveling from Roland Garros Airport to Saint Gilles. Its smartphone app and flight tracking features add a layer of reliability that can significantly reduce travel stress, especially after a long flight or if arriving late at night.
While reviews highlight occasional reliability issues—no-shows or miscommunications—most travelers seem satisfied with the overall experience, particularly when plans are made carefully, and communication is clear. The price point makes it a solid value for small groups looking for comfort and convenience.
If you’re someone who appreciates a personalized, hassle-free transfer and can handle a little variability, this service is worth considering. Just keep in mind the reviews, and perhaps prepare a quick phrase in French or have alternative contact methods ready.
Airport transfer – Saint Gilles hotels
FAQ
Is this service suitable if my flight is delayed?
Yes, the real-time flight tracking system ensures your driver is aware of delays and will wait for you.
Can I book a return transfer?
Absolutely, you can arrange your return trip directly with the driver, providing flexibility for your schedule.
What is the maximum group size for this transfer?
Up to four people, making it ideal for small groups or families.
How long is the drive from Roland Garros Airport to Saint Gilles?
The drive typically takes between 45 minutes to 1 hour, depending on traffic conditions.
What happens if my driver doesn’t show up?
While most reviews are positive, some travelers have reported no-shows. It’s advisable to keep contact details handy and confirm your reservation.
Is the service accessible for travelers with special needs?
The available information doesn’t specify accessibility features; it’s best to contact MyChauffeur.re directly for this question.
Are service animals allowed?
Yes, service animals are permitted on this transfer.
What are the operating hours?
Service runs Monday to Friday, from 6:00 AM to 8:00 PM.
What’s included in the price?
The fee covers private transportation for your group, with no mention of additional costs or surcharges.
How can I cancel if my plans change?
You can cancel free of charge up to 24 hours before your scheduled pick-up time.
This transfer service offers a practical and efficient way to begin your adventure on Réunion Island. While not flawless, it’s a solid choice for travelers valuing comfort, privacy, and simplicity, particularly for those arriving or departing during regular operating hours.




















