Traveling to and from San Juan’s Luis Munoz Marin Airport or your cruise port can be a stress point, especially if you’re unfamiliar with the area. That’s where a private transfer service steps in as a reliable, comfortable, and straightforward solution. This review covers a service operated by Prestige Luxury Transport—offering private, flat-fee rides that promise to take the hassle out of your arrival or departure in Puerto Rico.
What we love about this service is its personalized touch—a private chauffeur who greets you with a smile, a flat fee that keeps surprises at bay, and the convenience of door-to-door service. On the downside, if you need child or booster seats, they come at an extra cost, and there’s an overnight surcharge if your flight arrives late or departs early.
This service is best suited for travelers who value timeliness, comfort, and personalized attention, making it ideal for families, groups, or anyone arriving after a long flight or heading to an early cruise.
- Key Points
- The Experience at a Glance
- The Booking Process: Clear, Simple, and Reliable
- Comfort and Vehicles: What to Expect
- The Drivers: Knowledgeable, Friendly, and Professional
- Pricing and Value
- What Travelers Say
- Practical Tips for Booking
- More Private Tours in San Juan
- More Boat Tours & Cruises in San Juan
- More Tour Reviews in San Juan
Key Points
- Private, door-to-door service simplifies airport or port transfers in Puerto Rico.
- Flat fee pricing eliminates meter surprises and hidden costs, providing clear upfront costs.
- Meet-and-greet with your driver ensures a smooth start or end to your trip.
- Flexible options include arrivals, departures, and group discounts.
- Extra charges may apply for stops, overnight trips, or child seats, so it’s good to plan ahead.
- Highly rated for punctuality, professionalism, and friendly service, with many reviewers praising their driver Ray.
The Experience at a Glance

This private transfer service is designed to make your arrival or departure in Puerto Rico as smooth as possible. Whether you’re arriving at SJU Airport, disembarking from a cruise, or heading to your hotel, these private rides can be scheduled for one way—no round trips or unnecessary delays. The key feature here is personalization: your own driver, waiting at baggage claim with a tablet showing your name, ready to whisk you away in an air-conditioned vehicle.
The service covers a broad area—ranging from San Juan to Rincon, Isabela, Aguadilla, and other destinations across the island. This flexibility means you’re not limited to just airport-hotel transfers but can also schedule rides for your entire stay or between key locations.
You can also read our reviews of more boat tours in San Juan
The Booking Process: Clear, Simple, and Reliable

Booking is straightforward. Once your reservation is confirmed, you’ll receive details about your driver—including their name, phone number, and vehicle type. The driver will contact you in advance—usually via text—to confirm your landing time and provide instructions. When you arrive, look out for your driver in the baggage claim area, holding a sign with your name.
This kind of meet-and-greet service adds peace of mind—especially after a long flight or late-night arrival. Many travelers have expressed appreciation for how proactive the drivers are; for instance, one reviewer noted, “Ray was already aware when I turned off airplane mode,” highlighting excellent communication.
Comfort and Vehicles: What to Expect

Your ride will be in an air-conditioned vehicle, usually a spacious SUV or similar, capable of accommodating your luggage comfortably. The reviews frequently mention the vehicles’ cleanliness and comfort, which matters after a flight or during a long day of exploring.
For families or groups, the option to include child or booster seats is available at an extra charge of $15 each—something to consider if you’re traveling with little ones. Also, if you plan to make stops along the way—perhaps for sightseeing or a quick snack—there’s an extra charge of $10 per stop, with a maximum of 15 minutes per stop.
The Drivers: Knowledgeable, Friendly, and Professional

The standout feature from reviews is the quality of the drivers. Many travelers rave about Ray, in particular, describing him as “excellent,” “fantastic,” and “very informative.” Several reviews mention how Ray shared recommendations for places to visit and eat, turning a simple transfer into a mini city tour.
The drivers are praised for their punctuality, courtesy, and helpfulness—many mention that they arrived early, which is particularly valuable for early flights or cruise departures. One traveler even appreciated how Ray was attentive to a passenger who had just surgery, helping with bags and ensuring comfort.
Pricing and Value

At $33.50 per person, this service offers good value for the convenience and peace of mind it provides. Private door-to-door service in a spacious, air-conditioned vehicle can be a real time-saver, especially when compared to shared shuttles or taxis, which might be less predictable and more crowded.
Considering the high ratings and the numerous positive reviews, this service delivers a very cost-effective way to start or end your trip without the stress of hailing cabs or navigating public transportation. The flat fee approach also means no surprises—just a clear price you can budget for.
You can also read our reviews of more private tours in San Juan
What Travelers Say

Reviewers consistently mention punctuality and friendly service. For example, one customer shared, “Ray was on time and waiting for us at baggage claim,” and another said, “He arrived early and was waiting at baggage claim holding a sign with my name.” Many find the service “seamless,” “professional,” and “helpful,” which is exactly what you want after a long flight or before a busy day.
Some highlights include the driver’s local knowledge, with one reviewer noting, “Ray told us all about San Juan on the way to our hotel,” turning an ordinary ride into a mini tour. Others appreciated the cleanliness and comfort of the vehicle—crucial details after a long flight.
Private Transfer-TO or FROM: SJUAirport,Cruise,Hotels Puerto Rico
Practical Tips for Booking

- If arriving late or early, be aware of the overnight surcharge of $20 between 11:30 pm and 6:30 am.
- Should you need child or booster seats, plan ahead and include the $15 fee per seat.
- Stops can be requested, but note they incur an extra charge of $10 and are limited to 15 minutes.
- Be sure to confirm your landing or departure time well in advance to ensure smooth coordination.
- Remember that cancellation is free up to 24 hours before your scheduled pickup or drop-off, offering flexibility if your plans change.
In Puerto Rico, where arrival and departure logistics can be a little tricky, having a reliable private transfer can make a big difference. This service, with its high ratings and glowing reviews, shines because of its professional drivers, clean vehicles, and transparent pricing. The drivers’ knowledge and friendliness seem to turn what could be a boring ride into an opportunity for helpful tips and local insights.
This is an excellent choice for families, groups, or solo travelers who want peace of mind and a personalized experience. If you’re arriving late at night or after a long flight, the meet-and-greet service ensures you’re not left searching for transportation. And if you’re heading to a cruise or returning home, the timely, door-to-door service helps you stick to your schedule comfortably.
However, if you need specific amenities like child seats or plan frequent stops, just be aware of the extra charges. Overall, it’s a great value that prioritizes comfort, efficiency, and personal attention, making it a smart investment for your Puerto Rican adventure.
Is this a shared transfer or private?
This is a private transfer, so only your group will participate, ensuring a personalized experience.
How much does it cost per person?
The flat rate is $33.50 per person, which is quite reasonable given the private and door-to-door service.
Can I cancel my booking?
Yes, cancellations are free if made at least 24 hours before your scheduled pickup or drop-off.
What if I arrive late or early?
The driver typically waits for you at baggage claim and can accommodate early arrivals. Be aware of the overnight surcharge if your flight arrives late at night.
Are child or booster seats available?
Yes, at $15 each, but you need to request them in advance when booking.
What should I look for upon arrival?
Your driver will hold a sign with your name at the baggage claim area, ready to greet you and assist with luggage.
How long are the rides?
Duration varies from about 20 minutes to over 2 hours, depending on your destination. The service covers the entire island, so travel times can differ.
Is this service suitable for cruise travelers?
Absolutely. Many reviews mention using this service to transfer from the airport to the cruise port with ease.
Can I make stops during the transfer?
Yes, stops are available for an extra $10 each, with a maximum of 15 minutes per stop.
What if my plans change?
Since the booking is flexible with free cancellation up to 24 hours prior, you can adjust or cancel without penalty.
This private transfer service in Puerto Rico offers a practical, friendly, and trustworthy way to start or end your trip. It’s perfect if you value timeliness, comfort, and personalized service in a destination where transportation can sometimes be unpredictable. Booking ahead guarantees a smooth, stress-free experience—leaving you more time to enjoy the island’s charms.































